FAQ's
Q: What are the benefits of buying my own fitness equipment instead of joining a gym?
A: The biggest advantage of owning your own equipment is the convenience. Many people say the biggest obstacle to going to the gym is going to the gym. With your own gym equipment you can workout at your own pace in the comfort and privacy of your home and you can also avoid paying monthly membership fees!
Q: Why should I purchase from Aussie Fitness Equipment instead of a sports department store?
A: The difference between purchasing equipment from Aussie Fitness and a generic sports store is the quality of equipment and exceptional customer service that our sales staff provide. You are able to comfortably make an educated buying decision and know that you will be happy with your choice for years to come.
Q: Does on-line shipping include setup?
A: No, setup is not included with your shipping charge for on-line orders. All of our equipment comes flat-packed in a box(s) with all the tools and instructions necessary to build it. If you still aren't confident, please contact us and we will try to put you in contact with a local gym installer.
Q: Does Aussie Fitness carry only weight lifting equipment?
A: Aussie Fitness Equipment provides you with all your fitness needs from supplements to treadmills, elliptical trainers, home gyms, fitness accessories and much more. We have the best equipment available in the industry.
Q: How long has Aussie Fitness been in business?
A: Aussie Fitness was established in 2006 and has grown to become one of the largest specialist online fitness retailers in Australia. We now employ over 30 fit and healthy Australians in all aspects of our business.
Q: Why should I buy from Aussie Fitness instead of other fitness retailers?
A: Because Aussie Fitness has the largest selection in the industry. We are a one stop fitness shop with expert sales staff to help you with all your fitness needs and wants. We also sell at the lowest prices, Guaranteed!
Q: Do you provide shipping all across Australia?
A: Yes, we provide shipping Australia wide by Australia Post on small accessories and supplements and Star Track Express for large items.
Q: Do you ship outside of Australia?
A: Yes, we are now shipping internationally
Q: How much does shipping cost?
A: Shipping for fitness equipment or supplements is calculated in your shopping cart. Also, you can get a cost estimate on any product page by entering your postcode into our shipping estimator.
Q: How long do deliveries take?
A: Generally deliveries will be made within 1-10 business days. Depending on where you live and which warehouse your order is shipped from, this time varies. Australia is a BIG country so please be patient.
Q: Do I have to be home to accept the delivery?
A: Yes, you will need to sign for your delivery. If you are unable to be home, please leave instructions on with order as to where you would like your it left. Otherwise, you can collect it from your nearest depot or post office.
Q: When will my order be delivered?
A: Deliveries are completed Monday through Friday. After your order is shipped, we will send you the tracking details so you can see when it should arrive.
Q: How will I know when my product is being delivered?
A: You can track your item online to see when it will be delivered. If you are not home when the courier comes and you have not left instructions on a secure place to leave your item, they will leave a note on your door and the package will be left at the nearest depot or post office for pick up.
